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Is Email Dead? Why Business Communication is Shifting to Texting

posted on August 13, 2016
943 views | No comments

Email has been the bedrock of business communication for decades now, but the new world of mobile technology is starting...

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Four Ways to Improve Your Customer Service

posted on June 23, 2016
1,267 views | No comments

It should come as a given that pleasing customers is key for good business. Providing consumers with a service or...

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VoIP Market Set for Steady Growth

posted on June 9, 2016
1,117 views | No comments

For those out there with a stake of some kind in the voice over Internet protocol (VoIP) market, there’s good...

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Why You Might Want to Consider a Cloud-Based Phone Solution

posted on June 8, 2016
952 views | No comments

Cloud-based phone systems are more cost-efficient, flexible, and scalable than traditional on-premises telephony solutions, and offer a range of other...

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The 4-Step CRM Plan

posted on May 30, 2016
995 views | No comments

You already know that keeping customers at the center of your business is critical to its success. In fact, you...

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Goodbye Polycom, Hello True Communications Collaboration

posted on May 25, 2016
666 views | No comments

Polycom is a hot commodity – so hot that Mitel is working to acquire the business communications company for $2...

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How to Embrace Complaints and Keep Your Customers

posted on May 8, 2016
563 views | No comments

Eighty percent of companies say they deliver outstanding customer service, but only eight percent of their customers agree. How can...

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Salesforce Takes Major IoT Steps

posted on April 24, 2016
747 views | No comments

Salesforce.com, the biggest name in cloud-based CRM and sales software, joined the IoT with its Thunder Cloud service last fall,...

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TOP 3 TIPS TO HELP CLOSE THE GAP BETWEEN MARKETING, SALES AND SERVICE

posted on April 3, 2016
768 views | No comments

Recent studies show that organizations with a higher alignment level achieve an average of 32 percent annual revenue growth while...

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4 Essential Features Your CRM Needs to Have in 2016

posted on March 9, 2016
731 views | No comments

According to Forbes, CRM is expected to grow into a $36.5 billion market worldwide by 2017. But when it comes...

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  • Last news

    • Is Email Dead? Why Business Communication is Shifting to Texting
    • Four Ways to Improve Your Customer Service
    • VoIP Market Set for Steady Growth
    • Why You Might Want to Consider a Cloud-Based Phone Solution
    • The 4-Step CRM Plan
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